AI tools for customer support agents

3 AI tools whose own sites name customer support agents as an audience, 2 with a free plan. They differ by task: Descript edits video by changing its transcript, Ellie drafts email replies in the user's voice for Gmail or Outlook, and Wordtune rewrites, proofreads and translates text.

3 tools · 3 tasks

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All 3 tools

Descript

Edits video by editing text

Descript lets you edit video by changing its transcript, with transcription, AI tools and publishing for creators, podcasters and teams making video.

Free plan · Paid from $16/user/mo (billed annually)

Wordtune

Rewrites and proofreads text

Wordtune is an AI writing assistant for rewriting, proofreading, tone changes, summaries and translation, for writers, students and professionals.

Free plan · Paid from $4.89/mo (billed annually) · 3-day free trial

Ellie

Drafts email replies overnight

Ellie writes email reply drafts overnight in the user's voice for Gmail or Outlook, aimed at teams that handle sales, support, ops and founder roles.

Paid plans: see official pricing · 7-day free trial

All roles