Chatbase also builds customer support agents, deploying them across chat, WhatsApp, email and Slack.
Paid plans: see official pricing · 7-day free trial
AI tool · by Intercom
Fin
Fin is a customer AI agent that handles support, sales and ecommerce conversations across channels and helpdesks.
What Fin does
Runs as an AI agent that answers customer questions and takes actions in connected systems. Can hand conversations to human staff while keeping the customer's context. Lets teams set tone, behavior and knowledge themselves and test changes before going live.
Built for
- Software and technology companies
- Retail and eCommerce businesses
- Regulated industries such as financial services
- Large enterprise businesses
Key features
- Handles service, sales, ecommerce and success roles
- Connects to systems via API, data connectors or MCP
- Works across voice, chat, email, Slack and social channels
- Hands off to human teams while keeping customer context
- Testing suite with simulations and regression testing
- Monitoring and insights dashboards for customer experience
- Configurable tone, behavior and knowledge without engineering
- Speaks dozens of languages and works around the clock
Pros
Pros
- Offers a self-managed setup where teams configure behavior without engineering work.
- Includes testing and monitoring tools before and after changes go live.
- Lists security certifications including SOC2 and ISO 27001.
Where Fin is listed
Fin is listed under customer support chatbots in Sales and support AI tools.
Helpdesk automationVoice agentsWorkflow automation
Fin alternatives
Compare all 5
Agentkit builds a support chatbot trained on your website, documents and FAQs and embeds it on your site.
NewPaid plans: see official pricing
WRITER also covers workflow automation, with an agent interface for chat and automation and Playbooks for repeatable workflows.
Paid plans: see official pricing · 14-day free trial
Copy.ai also covers workflow automation, with workflows and agents that handle sales and marketing tasks such as lead processing.
Paid plans: see official pricing
Voice.ai also does voice agents, offering AI agents for inbound and outbound calls alongside text to speech and voice cloning.
Free plan · Paid from $5/mo