Mailchimp

Mailchimp: email and SMS marketing with AI-assisted content and automation for retail, professional services, non-profit, hospitality and digital product businesses.

  • Free plan
  • Verified 17 Oct 2026

What Mailchimp does

Mailchimp is an email and SMS marketing platform with AI-assisted content and automation. It offers generative AI features, audience growth and conversion funnel insights, enhanced automations, and customizable popup forms. Access is through self-serve signup.

Built for

  • Professional services businesses
  • Retail and e-commerce businesses
  • Community organizations and non-profits
  • Content or digital product businesses
  • Hospitality, dining and events businesses

Key features

  • Generative AI features
  • Actionable insights into audience growth and conversion funnels
  • Enhanced automations
  • Customizable Popup forms
  • Multivariate and A/B testing (Premium plan)
  • Predictive segmentation (Premium plan)
  • SMS campaigns as paid add-on in select countries

Pros and cons

Pros

  • Mailchimp has a free plan limited to 250 contacts.
  • Mailchimp includes generative AI features and enhanced automations.
  • Mailchimp can be signed up for without contacting sales.

Cons

  • Multivariate and A/B testing is available only on the Premium plan.
  • Predictive segmentation is available only on the Premium plan.
  • SMS campaigns are a paid add-on and are available only in select countries.

Where Mailchimp is listed

Mailchimp is listed under AI email marketing tools in AI marketing tools.

Mailchimp alternatives

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