Gorgias alternatives
Gorgias helpdesk automation. These 5 tools do the same job or overlap with it.
Compared at a glance
| Tool | Pricing | Platforms | Standout |
|---|---|---|---|
| Gorgias | Contact sales | Web app | Helpdesk automation |
| Chatbase | Paid plans: see official pricing · 7-day free trial | API | Voice agents over phone calls on Standard and above |
| WRITER | Paid plans: see official pricing · 14-day free trial | API | Playbooks for repeatable automated workflows |
| Copy.ai | Paid plans: see official pricing | API | Brand Voice definition for consistent content outputs |
| Agentkit | Paid plans: see official pricing | Web app, API | Responds in many languages |
| API.market MCP Gateway | Paid plans: see official pricing | Plugin or MCP | OAuth or API key connection options |
The alternatives
Chatbase builds and deploys AI agents for customer experience across chat, email and voice, and includes a helpdesk inbox on Standard and above, covering support work like Gorgias.
Choose Chatbase if you want AI agents deployed on chat, WhatsApp, email and Slack with a helpdesk inbox on Standard and above
WRITER offers an agent for chat and automation, with playbooks for repeatable workflows and connectors to the tools where work happens.
Choose WRITER if you are an enterprise that wants audit logs and role-based access around automated workflows
Copy.ai provides workflows and agents that automate tasks with guardrails, and it also offers a chat interface for one-off tasks.
Choose Copy.ai if you are on a sales or marketing team and want workflows backed by 2,000+ integrations
Agentkit builds a website chatbot trained on your pages and documents, rather than a full support inbox.
Choose Agentkit if you only need a chatbot on your website
API.market MCP Gateway lets an AI app reach thousands of API tools through a single MCP endpoint, connecting by OAuth or API key.
Choose API.market MCP Gateway if you want to connect an AI app or AI IDE to many external APIs through a single MCP endpoint
